Terms of Service

These Terms govern access to and use of Tawthiq, its website, and related digital services available at https://Tawthiqs.app, together with any connected channels we use to deliver the service, manage accounts, provide support, handle billing, or communicate with users.

Tawthiq is a SaaS for generating, reviewing, editing, publishing, and hosting privacy policies, cookie policies, and terms of service in Arabic and English, aligned with operational and compliance needs in the Kingdom of Saudi Arabia.

Scope and acceptance

Creating an account, using the website, starting a subscription, or continuing to use the service means you accept these Terms.
These Terms govern your use of Tawthiq itself. They do not replace the separate terms or notices that you create for your own customers, website, or application through the service.

Eligibility and accounts

You must have the legal capacity to use the service, or sufficient authority to act for the organisation, team, or business using it.
You must provide accurate and current information when creating an account, workspace, or site profile.
The account holder or workspace administrator is responsible for safeguarding credentials, setting access permissions, and activity carried out through its account or team accounts unless unauthorised use happened outside its reasonable control.

Workspaces, sites, and generated documents

The service allows customers to create workspaces and sites, complete legal questionnaires, and generate, review, edit, publish, host, or download bilingual documents to the extent available in the product.
The customer remains responsible for reviewing each generated document before relying on it, publishing it, or presenting it to end users. The service is an operational drafting tool, not a law firm, and use of the service alone does not create tailored legal advice.
If you publish a document through a public path from the service, you remain responsible for the accuracy of the inputs you provided, the review of the published version, and linking that document correctly to your website, product, or application.

Acceptable use and core obligations

The service may not be used unlawfully, in a way that infringes third-party rights, to submit misleading or malicious data, to disrupt the service, or to attempt unauthorised access to accounts or systems.
The service may not be used to imply legal review, approval, or regulatory endorsement that has not actually been obtained.
The customer remains responsible for its own legal compliance, the nature of its business activities, and any additional obligations imposed by sector-specific rules, contracts, or regulators.

Fees, subscriptions, and billing

Some features or usage limits may require a paid subscription under the plan and pricing shown at purchase time or in the account area.
Where a plan is recurring, the subscription continues on the displayed cycle until cancelled through the available account flow or the applicable billing provider.
We may rely on third-party billing or payment providers, including Paddle, and payment processing or billing tooling may also be subject to those providers’ own terms and policies.
Fees are not refundable once due or paid unless required by law or expressly stated in the applicable checkout or offer.
We may change plans, pricing, or usage limits in the future, and those changes apply to new periods or renewals after notice or display through the appropriate channels.

Intellectual property and licence

The service, interface, software, templates, methods, marks, and operational content related to it are owned by Tawthiq or its licensors.
We grant you a limited, non-exclusive, revocable licence to use the service for your internal business operations or your own document preparation within the scope allowed by your plan and these Terms.
This licence does not include any right to resell the service, copy it at scale, reverse engineer it, attempt to extract source code, or bypass technical or commercial limits except to the extent the law expressly allows.
Your business information, inputs, and commercial content remain yours or your licensor’s, depending on the relationship that applies to them.

Privacy, data, and third-party services

Our handling of personal data needed to create accounts, operate the service, handle billing, and provide support is governed by our Privacy Policy and the applicable laws of the Kingdom of Saudi Arabia.
We may rely on third-party hosting, email, analytics, billing, infrastructure, or support providers as needed to operate and improve the service.
If you rely on an external service connected to your business activity, you remain responsible for that provider’s terms, policies, and suitability for your obligations and use case.

Service changes, support, and availability

We may develop the service further, modify features or interfaces, change the available document types, adjust usage limits, or discontinue specific features where operational, technical, or legal needs require it.
Unless we agree in writing to a different service level, support is provided through our published channels based on the plan and the nature of the issue, and these Terms do not create a guaranteed response time or uninterrupted availability commitment.
We use reasonable care to apply appropriate technical and organisational measures to protect accounts and the service against ordinary risks, but we do not promise absolute security or that the service will always be uninterrupted or error-free.

Suspension or termination

We may suspend an account, restrict access, or terminate the service if there is a material breach of these Terms, unlawful use, a security risk, non-payment, or a legal need to protect the service, its users, or compliance obligations.
You may stop using the service or cancel a subscription through the available process, but fees that became due before cancellation or termination remain payable.
When a subscription ends or access is terminated, you may lose access to the account, workspace, some features, hosted versions, or public paths, so you should take the steps you need before the available access period ends.
Provisions that should survive by nature, including intellectual property, confidentiality, accrued fees, liability limits, and dispute terms, remain effective to the extent necessary after termination.

Disclaimers and liability limits

The service is provided on an as-available basis, with reasonable professional care in operation and improvement.
We do not promise that every generated document will be sufficient by itself for every business model, sector, contractual relationship, or regulatory requirement without customer review based on the actual facts.
To the extent permitted by law, we are not liable for indirect or consequential loss, lost profits, lost opportunities, or effects resulting from inaccurate customer inputs, publication before review, or use of the service outside its legitimate scope.
These Terms do not limit any mandatory rights or guarantees that apply under Saudi law where they must apply.

Governing law and disputes

These Terms are governed by the laws and regulations of the Kingdom of Saudi Arabia.
The competent courts in the Kingdom of Saudi Arabia have jurisdiction unless mandatory law or a negotiated contract requires a different path.
The Arabic version prevails if there is any conflict.

Notices and contact

Contractual notices, legal notices, and questions about these Terms or the service may be sent to contact@tawthiqs.app.
We may send operational or contractual notices to the email linked to the account or through the in-product interface when appropriate for the nature of the notice.

Updates to these Terms

We may update these Terms from time to time to reflect legal, operational, technical, or commercial changes.
The updated version becomes effective on the date it is published or the date stated in it, and continued use of the service after that effective date means acceptance.

Last updated: 22 April 2026